Information systems and web based strategies will under pin all HR services.  The key will be understanding what information needs to be delivered and what core knowledge is going to be required to meet business requirements.

The following is a sampling of resources and strategic choices organizations will need to ponder.        

Human Resource Technology Sources List of Key Applicant Tracking Service Providers Technology is leading the way in how job applicants are identifed and tracked.  New web based systems are emerging to reduce the time to hire and cost per hire.   Click to see a list of vendors specializing in applicant tracking systems. Enterprise wide solutions PeopleSoft PeopleSoft is a world leader in enterprise application software. PeopleSoft provides eBusiness and analytic applications for human resource management, financials, distribution, manufacturing, and supply chain, along with a range of industry-specific solutions. Skill Village SkillsVillage is a leading skills procurement solution that automates the process of procuring contract services, helping companies gain control over the quality, cost and processing time associated with services procurement.  SAP The mySAP.com Marketplace is an open electronic hub that creates seamless inter-company relationships for buying, selling and collaborating within and accross industries. It provides the infrastructure, security and applications to transform previously disconnected business transactions into a single collaborative process. Simply put, mySAP.com enables you to do business in just one step. Oracle Oracle Corp. (Nasdaq: ORCL) is the world's second largest software company and the leading provider of state-of-the-art global e-business solutions for internet commerce and Web-based applications. With annual revenues exceeding $9.1 billion, the company offers its internet platform, tools, and internet-enabled applications, along with related consulting, education, and support services, in more than 145 countries around the world. Lawson Self-Evident Applications™ (SEA) is the next generation of enterprise application software from Lawson Software. With the LAWSON INSIGHT™ Business Management System as its driving engine, SEA forges into new territory. Derived from commonplace Internet browser technologies, SEA fulfills the destiny of application software. In transitioning client/server applications past intuitive to a new and even easier level, Self-Evident Applications creates a major software industry paradigm shift.  HRsoft HR planning encompasses a variety of areas, from succession planning and leadership development, to competency management and assessment, to training administration, to organizational charting.  HRSoft strives to be your one-stop shop for HR planning solutions, as we offer you robust software applications to meet each of these needs. Concur Concur Technologies, Inc. was founded in 1993 to automate costly and inefficient business processes across the enterprise. Headquartered in Redmond, Washington, Concur is a public company traded on NASDAQ (CNQR). Concur was the first in the world to offer an enterprise software product for automating travel and entertainment (T&E) expense reporting within an open technology framework.  Today, Concur's workplace eCommerce solutions—business-to-business procurement, human resources self-service, travel booking, and T&E expense management—are the most widely used solutions for automating business-to-business eCommerce and workplace business processes over the corporate Intranet and public Internet. Concur's workplace eCommerce solutions are used by more than 2 million employees in more than 250 companies worldwide.

Genesys Are you able to access information immediately on any employee or group of employees? Is it a struggle to keep up with constantly changing information requirements? Are employee self-service and workflow automation in the plans? Genesys has the solution! The Genesys Human Resource System, the choice of hundreds of leading organizations throughout the U.S. and Canada, helps these organizations proactively manage information.

Alexus Use Alexus Networker to focus on higher-value work, reduce time-to-fill, reduce cost-per-hire and find more qualified people. Networker is entirely web-based, easy-to-learn and easy-to-use. With a single log-on, access all your workforce management processes and data—anytime, anywhere. Alexus provides the services that you need to be successful. We personalize and host your complete end-to-end workforce management solution. Work smarter and faster with Networker.

SAS Institute HR Vision Software that reveals the impact of your HR initiatives on the bottom line. Authoria Authoria, Inc., the leading provider of intelligent, Web-ready knowledgebase applications that enable employers to communicate to employees via HR self-service and call centers.. As more and more business moves to the Web, Authoria has been recognized as the market leader in eWorkforce communication, providing personalized, real-time, and on-demand knowledge to employees when and where they need it.

Knowledge Management Primus Primus is a leading provider of eService software for eBusiness. Primus® eService software enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction. Primus software is built on Primus proprietary technology, which enables companies to create, capture, reuse, and share knowledge to enhance their customers’ experience and increase the effectiveness of their businesses. Customers have the option to serve themselves or choose among multiple channels—web, email, voice, chat—to interact with a customer service representative. Businesses can share valuable customer knowledge across the enterprise—from service and support to sales and marketing to product development—to leverage the value of their customer interactions and grow their relationships with their customers.

Interactive Voice Response

Edify Edify is a major provider of automate voice response systems.   The Electronic Workforce® (EWF) is designed to quickly develop and deploy scalable Internet and voice e-Commerce applications. EWF comprises a multi-channel server (which supports web, IVR/speech recognition, and other channels) together with enterprise connectivity, development tools, and operational management tools. EWF also has a complete system for managing personalized interactions consistently across channels. Edify enables your customers to reach your business through the most convenient media and devices.

Remedy   At the heart of our enterprise solutions is Remedy’s innovative Action Request System® (AR System™) technology. With its robust, multi-tier architecture, AR System provides a strong foundation for automating and optimizing critical business functions throughout your organization—from human resources and finance to customer service and sales. And the AR System unmatched scalability means that Remedy applications can just as easily serve ten users in a single department or tens of thousands of people across a global enterprise. All Remedy applications are Web-enabled, so you can cost-effectively deploy Remedy AR System applications enterprise-wide over the Internet. Any changes you make, in any environment, are picked up on the Web automatically. Unlimited free read licenses give your users access to applications from native client tools or popular Web browsers. More than half of Remedy’s customers are using our products on the Web, and that number is growing every day.

DecisionPointSystem.Com In May 1997, when Decision Point Systems (then known as Decision Point Data) unveiled the HirePro system (initially known as DPDApplicant) to supply technology-based Human Resource solutions for companies with hundreds of locations and thousands of hourly employees, we emerged as the market leader in automated hiring systems.  HirePro is aimed at helping national retail chains and other multi-location industries hire the best hourly employees as measured by lower turnover (staying on the job longer) and higher sales per employee.  Decision Point Systems' success in this aim is borne out by a demonstrable improvement in the ability of companies using HirePro to hire and retain quality hourly workers and, at the same time, decrease hiring costs.  HirePro is a revolutionary product that has met with great success by benefiting both employers and employees through automating what used to be a paper-intensive and labor-intensive process.

Specific Applications

Softscape AchievementPlusTM is Softscape's dynamic Human Resource Management system -- an integrated enterprise-wide, web-based application. It is comprised of  a suite of  modules that can stand alone or be incorporated into a total Human Resource Central Activity Center designed to automate and improve the performance review process.  These solution modules include:  Performance Management  360 MultiSource Feedback  Succession Planning  Compensation Planning  Salary Management Requisition Management  Project Management Training and Development.

Netreflector NetReflector.com, Inc. is a Seattle-based Application Service Provider (ASP). We believe that the convergence of the Internet and business computing will lead to a world where software applications reside on remote Internet or Intranet servers. Users can then access these applications through standard web browsers only when they need them, without loading entire applications onto their desktop.

People-trak.com Located north of San Diego in beautiful Bonsall, California - avocado capital of the world - Technical Difference was founded in 1992 to address the growing need for high-quality, affordable software for the human resource market. In just five years, this formula - price, performance with passion - has made People-Trak the second most widely installed Windows-based HRMS product on the market.

Compstarhrsolutions.com CompStar HR Solutions family of human resources software features the award-winning CompStar Appraiser Plus, an on-line employee appraisal system, along with two new programs. CompStar Appraiser Plus 360 allows organizations to complete self, peer, group and multiple supervisor reviews. Employee Quest tracks employee selection throughout the entire hiring process. Workscape.com Workscape, Inc. is an Internet solutions company dedicated to transforming the business of Human Resources through technology. Because our leaders come from HR administration and IT, we understand both the complexity of the problems and the solutions that are genuinely helpful.  We develop flexible employee self-service systems that free HR departments from transaction-oriented activities and enable managers to focus on recruitment, employee development, and other strategic issues.  With the financial backing of Warburg, Pincus, our announced 1999 acquisition of the Employee Relationship Management Group from Edify Corporation, and the acquisition of Employee Communications Services, Inc. (ECS),  Workscape has become the country's largest provider of employee-facing self-service systems to large employers.

Freetimesheet.com Founded in 1996, Journyx is the market share leader in web-based time, expense and project tracking solutions for the enterprise. Its premier web-based time tracking product, journyx Timesheet, boasts over 50,000 users across the globe and an estimated 70 percent market share. Customers include Cisco, General Electric, and a number of other Fortune 500 firms, technical consulting and venture-backed software companies. In addition to software product sales, Journyx offers technical consulting services. In 1999, Journyx formed a partnership with IBM to offer journyx Timesheet for the enterprise level incorporating IBM products WebSpheretm and DB2tm Universal Database. With the aid of IBM's programs, journyx Timesheet is now easily scalable for the corporation with tens of thousands of users. For more information, please visit the Journyx corporate site at www.journyx.com.

Citrix Since 1989, Citrix Systems, Inc. (NASDAQ:CTXS) has established itself as a global leader in providing application server software and services for the enterprise. Citrix’s application server software and services offer “Digital Independence™” — the ability to run any application on any device with any connection, wireless to Web, so that now, everything can compute. Citrix application server software and services enable organizations to run applications on servers that can be accessed from a variety of client devices. Since the applications are installed and updated on servers instead of on each client, the complexity, time and resources required to manage the applications are reduced. Local and remote users can easily access the latest applications over the Internet or other connections.

Datamatics.com Datamatics has helped some of the world's best companies harness the power of information technology to greater advantage in the marketplace. With over 10,000 person years of experience, Datamatics has executed several projects involving mission critical applications, including the largest mutual fund scheme that figures in the Guinness book of world records. Since 1975, Datamatics has offered solutions to over 1100 blue chip clients including the Top 5 of the Fortune 500 (Fortune 1996) companies. Currently, our professionals are working on a wide spectrum of projects in over 50 cities across the globe.

JD Edwards J.D. Edwards develops enterprise/supply chain computing solutions that enable you to translate good ideas into practical realities quickly and efficiently. We call this capability "Idea to Action™."  As you face increasingly unpredictable markets, customers, and competitors, business control hinges on your ability to implement new ideas and innovations across your organization. And more businesses are looking to J.D. Edwards to help them achieve Idea to Action — some 5,000 in more than 100 countries at last count.  Our comprehensive, integrated solutions for manufacturing, distribution, finance, and human resources combine with a flexible technology architecture to help you to put ideas into action with unprecedented control.

Liquidinc.com Liquid Software is making a huge splash in the world of Enterprise Application Integration. How? By providing packaged integration products that meet the Integration Challenge. Each packaged integration product, known as a LiquidLINK, provides a vendor specific integration between a best of breed application and an ERP back office system. With the LiquidCENTER and LiquidLINK technology and product line, Liquid Software is providing packaged Enterprise Application Integration (EAI) products and solutions to leading application vendors in the Human Resource and Financial markets. Enterprise integration has become a necessity for organizations that seek to deploy multiple ERP, HRMS and best-in-breed applications. Providing efficient and effective solutions for enterprise integration has become a key value point for vendors of these applications. Liquid Software delivers packaged Enterprise Integration Products and total solutions to meet these needs

Consultants on HR Systems, etc. (A sampling)

Scott Madden and Associates Founded in 1983, Scott, Madden & Associates is a general management consulting firm which exists to provide independent and objective counsel and specialized business services to large corporations.  We provide a wide range of services and consulting approaches that support our clients along the continuum of strategic assessment to solution development to implementation and performance monitoring.

IBM IBM can help your organization: Fuel business innovation and productivity through effective knowledge management Understand, analyze, measure and manage your organization's intellectual assets effectively, turning corporate wisdom into market value Tap into knowledge management as part of the "next generation" of management disciplines and a key requirement for business survival Visit the Knowledge Management Institute

Towers Perrin Change is a constant in business today. Our primary aim is to help organizations undergoing change improve their performance through people. To this end, we take an integrated, strategic approach designed to ensure that the organization has the critical capabilities needed to win in the marketplace and the specific competencies essential to executing the business strategy.  Our consultants focus on business strategy as it relates to organizational change, effectiveness and the alignment of total rewards, organization communications, human resource (HR) policies and the other factors that help foster peak performance. These services are organized into three groups.

Arthur Andersen At Arthur Andersen, our work is to acquire knowledge and to share knowledge -- knowledge of how to improve performance in management, business processes, operations, information technology, finance, and change navigation -- so that our clients can grow and profit.

Ernst and Young To survive in the continuously evolving marketplace, businesses must be aware of the issues their industry faces. Increasing globalization and consolidation, in addition to new products and technology, are having an effect on the Financial Services Industry. Through our global network, we can help your business prepare for the future. Knowledge Centers Data Warehousing Electronic Commerce Internet Small Office/Home Office Telecommuting